This includes all items that are currently in-stock, and all pre-order items.
Please note that all order cancellation requests are subject to a non-refundable 10% cancellation fee. Rush-Order items are usually shipped within 24 hours so these requests must be sent in as soon as possible after placing the order.
Orders can be cancelled before the items are shipped by contacting our customer service e-mail: requests MUST be sent within 24 hours of the order being placed to attempt to cancel the order.
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will have all orders cancelled and will not be allowed to purchase those products.Īt this time, all Pre-Order products must be paid in full at the time of purchase to ensure your reservation. Purchasers who abuse this rule by creating multiple names, addresses, etc. If you place multiple orders for items that have a "Per Customer Limit", the orders over the limit will be cancelled unless otherwise arranged. You may contact us if you believe the Fraud Risk is false to attempt another purchase. Mismatched billing/shipping address, lack of CVV code, mismatched IP address, etc.) we will most likely cancel your order. If your order shows up as a Fraud Risk (EX. This will always be our worst case scenario if all other options are unsuccessful with providing the product. We reserve the right to cancel any order at any time and provide a full refund to the purchaser before fulfillment of the order. Hidden Fates, Champion's Path, Special Collection Sets, etc.) The most commonly shorted products are specialty items outside of regular sets or products. While unlikely, distributors do short their buyers on products in some instances. We will always do our best to not oversell products to avoid cancellations. Please contact for any cancellation requests.Īllocations of products are not known until after distributor orders are due. Pre-Ordered products are available to cancel (10% fee may apply, please see "Cancellation Policy") from the time the order is placed, until the order with our distributors are due. If your order consists of in stock items or other Pre-Order items that release on a different day, the order will NOT be shipped until ALL items are in stock. Afghanistan, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Bahrain, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Costa Rica, Côte d'Ivoire (Ivory Coast), Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, French Guiana, Gabon Republic, Gambia, Ghana, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iraq, Israel, Italy, Jamaica, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, Oman, Pakistan, Panama, Paraguay, Peru, Puerto Rico, Qatar, Reunion, Russian Federation, Rwanda, Saint Helena, Saint Kitts-Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Suriname, Swaziland, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, Venezuela, Virgin Islands (U.S.All Pre-Order products will be shipped on or before the release date unless otherwise noted.
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